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Equifax

Fintech Apps
www.equifax.com Toronto, Canada Founded 2019 1001-5000 employees
40
Poor

Trust Score

3.9(36 reviews)

All-in-one financial app for payments, money transfers, budgeting, and investment management....

Reviews (36)

Filter:
2.0
in 8 months

Not worth the hassle

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✗ Cons

Poor mobile app

Used for: 3-6 months

Kathleen Durand
Kathleen Durand
Contributor23 reviews
3.0
in 7 months

Acceptable but not outstanding

KYC VerifiedVerified

Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.

✓ Pros

Basic features work

Used for: 1-3 months

Theodore Ferrari
Theodore Ferrari
Active21 reviews
4.0
in 7 months

Happy with my choice

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✓ Pros

Decent mobile app

✗ Cons

Could offer more educational content

Used for: 1-3 months

James Sánchez
James Sánchez
Active24 reviews
5.0
in 6 months

Five stars isn't enough!

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✗ Cons

Minor UI improvements possible

Used for: More than 3 years

Sandra Kozlov
Sandra Kozlov
Contributor17 reviews
2.0
in 3 months

Below average experience

KYC VerifiedVerified

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✓ Pros

Competitive on some fees

✗ Cons

Slow withdrawals

Used for: 6-12 months

Anna Martinez
Anna Martinez
Newcomer16 reviews
4.0
in about 1 month

Very satisfied with my experience

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Good security

Used for: 2-3 years

Camila Martinez
Camila Martinez
Contributor23 reviews
3.0
4 days ago

Some positives and negatives

KYC VerifiedVerified

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✓ Pros

Acceptable pricing

✗ Cons

Missing key features

Used for: 1-3 months

Kimberly Zhao
Kimberly Zhao
Contributor19 reviews
5.0
21 days ago

Highly recommend to everyone

KYC VerifiedVerified

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

Used for: 6-12 months

Anthony Gonzalez
Anthony Gonzalez
Active20 reviews
4.0
about 1 month ago

Great experience, highly recommended

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✓ Pros

Fast transactions

✗ Cons

Mobile app has minor bugs

Used for: 1-2 years

Priya Thompson
Priya Thompson
Newcomer23 reviews
5.0
about 2 months ago

Top-notch quality and reliability

KYC VerifiedVerified

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Transparent pricing

✗ Cons

Could add more advanced features

Used for: 6-12 months

Jonathan Kato
Jonathan Kato
Active20 reviews
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