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EightCap

Verified
Forex Broker
eightcap.com Melbourne, Australia Founded 2009 200+ employees
58
Good

Trust Score

3.8(205 reviews)

Australian forex and CFD broker

Reviews (95)

Filter:
3.0
in 7 months

Acceptable but not outstanding

KYC VerifiedVerified

Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.

✓ Pros

Basic features work

Used for: 3-6 months

Hui Gómez
Hui Gómez
Active22 reviews
4.0
in 6 months

Reliable and easy to use

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✓ Pros

Clean interface

Used for: 6-12 months

Emily Meyer
Emily Meyer
Newcomer21 reviews
4.0
in 6 months

Very satisfied with my experience

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✗ Cons

Mobile app has minor bugs

Used for: Less than 1 month

Klaus Anderson
Klaus Anderson
Active26 reviews
2.0
in 5 months

Disappointing overall

KYC VerifiedVerified

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✓ Pros

Has some useful features

✗ Cons

Higher fees than advertised

Used for: 6-12 months

Isabella Rivera
Isabella Rivera
Active19 reviews
1.0
in 4 months

Complete waste of time and money

KYC VerifiedVerified

Scam alert. Promised features that don't exist, fees much higher than advertised, and now they're making it impossible to withdraw my funds. I've reported them to the relevant financial authorities. Stay away.

✓ Pros

Nothing positive to report

Used for: 6-12 months

Priya Sharma
Newcomer74 reviews
4.0
in 4 months

Solid performance overall

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✓ Pros

Solid features

✗ Cons

Mobile app has minor bugs

Used for: 1-2 years

Linda Brown
Linda Brown
Active18 reviews
5.0
in 3 months

Five stars isn't enough!

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Competitive fees

Used for: More than 3 years

Olivia Singh
Olivia Singh
Active24 reviews
4.0
in 2 months

Solid platform with great features

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✗ Cons

Support could be faster

Used for: 1-3 months

Priya Lebedev
Priya Lebedev
Contributor21 reviews
5.0
in about 1 month

Simply the best in the industry

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

User-friendly interface

✗ Cons

Could add more advanced features

Used for: 1-3 months

Aiden Martin
Aiden Martin
Active19 reviews
4.0
in 6 days

Good value for money

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Reasonable fees

✗ Cons

Some advanced features missing

Used for: 2-3 years

Carol Wang
Carol Wang
Contributor21 reviews
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