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Earnest

Verified
Lending
www.earnest.com San Francisco, USA Founded 2013 500+ employees
39
Poor

Trust Score

4.2(67 reviews)

Student loan refinancing with merit-based rates

Reviews (54)

Filter:
3.0
in 8 months

Needs improvement in several areas

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

Used for: 1-3 months

Werner Martín
Werner Martín
Contributor22 reviews
4.0
in 7 months

Almost perfect, just a few tweaks needed

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Solid features

Used for: 3-6 months

Jessica Bernard
Jessica Bernard
Newcomer13 reviews
4.0
in 7 months

Great experience, highly recommended

KYC VerifiedVerified

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✓ Pros

Solid features

✗ Cons

Mobile app has minor bugs

Used for: Less than 1 month

Sharon Martínez
Sharon Martínez
Active29 reviews
5.0
in 7 months

Outstanding support and features

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Fast execution

✗ Cons

Could add more advanced features

Used for: 1-3 months

Jason Li
Jason Li
Newcomer21 reviews
4.0
in 5 months

Almost perfect, just a few tweaks needed

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

Used for: 1-2 years

Kathleen Yang
Kathleen Yang
Active18 reviews
2.0
in 3 months

Below average experience

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✗ Cons

Slow withdrawals

Used for: More than 3 years

Jennifer Tanaka
Jennifer Tanaka
Contributor25 reviews
4.0
in 2 months

Very satisfied with my experience

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✓ Pros

Reliable most of the time

✗ Cons

Support could be faster

Used for: More than 3 years

Donald Petrov
Donald Petrov
Active20 reviews
4.0
in 2 months

Really impressed with the service

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Good security

Used for: 6-12 months

David Robinson
David Robinson
Active17 reviews
3.0
in about 22 hours

Mixed feelings about this service

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✗ Cons

Interface feels dated

Used for: 1-2 years

Scott Suzuki
Scott Suzuki
Contributor23 reviews
5.0
about 2 hours ago

Simply the best in the industry

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

Ahmed Mehta
Ahmed Mehta
Contributor31 reviews
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