Trust Score
Comprehensive tax preparation software guiding users through federal and state returns with step-by-step assistance....
Reviews (48)
Reasonable service for the price
Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.
✗ Cons
Missing key features
Used for: 2-3 years
Brilliant service, will use again
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✗ Cons
Could add more advanced features
Used for: 6-12 months
It's okay but nothing special
Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…
✓ Pros
Reasonable security
Used for: 3-6 months
Best platform I've ever used
I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…
✗ Cons
Could add more advanced features
Used for: Less than 1 month
Some good features, some issues
Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.
✓ Pros
Reasonable security
Used for: More than 3 years
Outstanding support and features
After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…
✓ Pros
Reliable platform
✗ Cons
Minor UI improvements possible
Used for: 3-6 months
Nightmare experience from start to finish
Worst financial service I've ever used. Constant technical problems, funds held without explanation, and customer support that is either incompetent or deliberately unhelpful. Filing a formal complaint with regulators.
Used for: 2-3 years
Excellent service with minor hiccups
Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…
✗ Cons
Could offer more educational content
Used for: 2-3 years
Several red flags I noticed
Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.
✓ Pros
Has some useful features
Used for: Less than 1 month
Outstanding support and features
This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.
✓ Pros
Transparent pricing
Used for: 1-2 years