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Descartes

Insurance
www.descartes.com Tokyo, Japan Founded 2005 1-50 employees
32
Poor

Trust Score

3.6(29 reviews)

Peer-to-peer insurance model reducing costs and improving claims experience for members....

Reviews (29)

Filter:
4.0
in 7 months

Good platform, would recommend

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

Used for: 3-6 months

Ana Robinson
Ana Robinson
Active19 reviews
4.0
in 6 months

Good value for money

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✗ Cons

Mobile app has minor bugs

Used for: 1-2 years

Xin Zhou
Xin Zhou
Contributor19 reviews
5.0
in 6 months

Incredible platform, love it

KYC VerifiedVerified

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Strong security

Used for: 1-3 months

Alessandro Mitchell
Alessandro Mitchell
Contributor19 reviews
5.0
in 5 months

Incredible platform, love it

KYC VerifiedVerified

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

User-friendly interface

Used for: 3-6 months

Deborah Johnson
Deborah Johnson
Newcomer18 reviews
2.0
in 4 months

Frustrating experience overall

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✓ Pros

Has some useful features

✗ Cons

Slow withdrawals

Used for: 1-3 months

Lisa Kobayashi
Lisa Kobayashi
Contributor21 reviews
4.0
in 4 months

Reliable and easy to use

KYC VerifiedVerified

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✓ Pros

Reliable most of the time

Used for: Less than 1 month

Amelia Schmidt
Amelia Schmidt
Newcomer25 reviews
4.0
in about 1 month

Solid platform with great features

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Reliable most of the time

Used for: 3-6 months

Linda Gonzalez
Linda Gonzalez
Active21 reviews
5.0
in 11 days

Best platform I've ever used

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✓ Pros

Excellent customer service

✗ Cons

Minor UI improvements possible

Used for: 6-12 months

Steven Jung
Steven Jung
Active32 reviews
5.0
in 11 days

Couldn't be happier with my choice

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Regular updates

✗ Cons

Minor UI improvements possible

Used for: More than 3 years

Dieter Adams
Dieter Adams
Active17 reviews
4.0
5 days ago

Excellent service with minor hiccups

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✗ Cons

Could offer more educational content

Used for: 1-3 months

Deborah Lim
Deborah Lim
Contributor26 reviews
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