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D

DeBank

Crypto Wallets
www.debank.com Amsterdam, Netherlands Founded 2004 1001-5000 employees
36
Poor

Trust Score

3.3(40 reviews)

Open-source Bitcoin wallet with advanced privacy features and Lightning Network support....

Reviews (40)

Filter:
5.0
in 8 months

Brilliant service, will use again

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Regular updates

✗ Cons

Could add more advanced features

Used for: 3-6 months

Qiang Cho
Qiang Cho
Active26 reviews
4.0
in 7 months

Reliable and easy to use

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Good security

✗ Cons

Support could be faster

Used for: More than 3 years

Dorothy Brown
Dorothy Brown
Contributor25 reviews
2.0
in 6 months

Several issues that need fixing

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

✓ Pros

Competitive on some fees

✗ Cons

Confusing interface

Used for: Less than 1 month

Deborah Thompson
Deborah Thompson
Contributor21 reviews
2.0
in 4 months

Too many problems to recommend

Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.

✗ Cons

Confusing interface

Used for: 1-3 months

Edward Thomas
Edward Thomas
Active31 reviews
1.0
in 3 months

Terrible experience, avoid!

Deeply regret using this service. Funds have been stuck for over a month, support gives different answers each time, and the platform seems designed to make it difficult to leave. Warning everyone I know to avoid this.

✓ Pros

Nothing positive to report

✗ Cons

Unresponsive team

Used for: Less than 1 month

Amy Wang
Amy Wang
Contributor16 reviews
3.0
in 3 months

Decent platform but could be better

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

✓ Pros

Reasonable security

✗ Cons

Customer support is slow

Used for: 2-3 years

Ryan Baker
Ryan Baker
Newcomer19 reviews
3.0
in about 1 month

Middle of the road experience

Decent service but nothing that makes it stand out from competitors. The basic functionality works fine but some of the advanced features feel half-baked. I'm continuing to use it but actively looking at alternatives.

Used for: 6-12 months

Daniel Martínez
Daniel Martínez
Active22 reviews
5.0
in 27 days

Outstanding support and features

KYC VerifiedVerified

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Wide range of features

✗ Cons

Could add more advanced features

Used for: 1-3 months

Pamela Rodrigues
Pamela Rodrigues
Contributor21 reviews
2.0
29 days ago

Lots of room for improvement

Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.

✓ Pros

Has some useful features

✗ Cons

Frequent technical issues

Used for: More than 3 years

Linda Wang
Linda Wang
Active11 reviews
1.0
about 2 months ago

Scam-like behavior reported

KYC VerifiedVerified

Horrible service. The platform is unstable, customer support is rude and unhelpful, and I've had multiple unauthorized charges on my account. This company needs serious regulatory scrutiny.

✓ Pros

Nothing positive to report

✗ Cons

Unresponsive team

Used for: 3-6 months

Lei Yamamoto
Lei Yamamoto
Active19 reviews
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