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Dayforward

Insurance
www.dayforward.com São Paulo, Brazil Founded 1993 201-500 employees
25
Poor

Trust Score

3.7(21 reviews)

Full-stack insurance platform combining technology and human expertise for better outcomes....

Reviews (21)

Filter:
4.0
in 8 months

Reliable and easy to use

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Clean interface

✗ Cons

Support could be faster

Used for: 6-12 months

Mary Kang
Mary Kang
Contributor21 reviews
2.0
in 6 months

Disappointing overall

KYC VerifiedVerified

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✓ Pros

Competitive on some fees

✗ Cons

Frequent technical issues

Used for: 1-3 months

Jessica Oliveira
Jessica Oliveira
Newcomer22 reviews
5.0
in 6 months

Five stars isn't enough!

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Strong security

✗ Cons

Could add more advanced features

Used for: 3-6 months

Linda Rivera
Linda Rivera
Active21 reviews
5.0
about 1 month ago

Top-notch quality and reliability

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Regular updates

✗ Cons

Could add more advanced features

Used for: 2-3 years

Theodore Kuznetsov
Theodore Kuznetsov
Contributor13 reviews
4.0
3 months ago

Solid performance overall

Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…

✓ Pros

Fast transactions

✗ Cons

Some advanced features missing

Used for: 3-6 months

Priya Zhang
Priya Zhang
Active21 reviews
4.0
3 months ago

Very good overall, minor improvements needed

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Reasonable fees

Used for: More than 3 years

John Morozov
John Morozov
Active19 reviews
3.0
4 months ago

It's okay but nothing special

Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…

✓ Pros

Basic features work

✗ Cons

Mobile app needs work

Used for: More than 3 years

Khalid Sharma
Khalid Sharma
Contributor25 reviews
2.0
6 months ago

Not what I expected

KYC VerifiedVerified

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✓ Pros

Competitive on some fees

Used for: 1-2 years

Pierre Kozlov
Pierre Kozlov
Active25 reviews
1.0
10 months ago

Warning: stay away from this platform

Complete disaster. Lost money due to what appears to be a technical error on their side and they refuse to take responsibility. Support is useless, the platform is unreliable, and I strongly advise everyone to stay away.

✗ Cons

Unresponsive team

Used for: 1-3 months

Juan Yang
Juan Yang
Contributor22 reviews
5.0
10 months ago

Brilliant service, will use again

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Excellent customer service

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

John Williams
John Williams
Active21 reviews
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