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CrossLink

Verified
Tax Software
www.crosslink.com São Paulo, Brazil Founded 2000 10000+ employees
25
Poor

Trust Score

3.4(23 reviews)

Cloud-based tax compliance solution for businesses managing sales tax, VAT, and global tax obligations....

Reviews (23)

Filter:
2.0
in 5 months

Not worth the hassle

Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.

✓ Pros

Competitive on some fees

Used for: 2-3 years

Sabine González
Sabine González
Active20 reviews
4.0
in 4 months

Solid platform with great features

KYC VerifiedVerified

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✗ Cons

Support could be faster

Used for: Less than 1 month

Ethan Jackson
Ethan Jackson
Newcomer23 reviews
4.0
in 2 months

Really impressed with the service

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Decent mobile app

Used for: 1-2 years

Anthony Leroy
Anthony Leroy
Active23 reviews
1.0
4 months ago

Completely unacceptable

Worst financial service I've ever used. Constant technical problems, funds held without explanation, and customer support that is either incompetent or deliberately unhelpful. Filing a formal complaint with regulators.

✓ Pros

Nothing positive to report

✗ Cons

Terrible customer support

Used for: 1-2 years

Donna Zhang
Donna Zhang
Contributor18 reviews
5.0
9 months ago

Transformed how I manage money

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

Wide range of features

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Wei Pérez
Wei Pérez
Active24 reviews
4.0
9 months ago

Great features, good customer support

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

Used for: 1-2 years

Liam Sanchez
Liam Sanchez
Active17 reviews
5.0
9 months ago

The gold standard in the industry

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

Used for: More than 3 years

Julie Zhao
Julie Zhao
Contributor21 reviews
1.0
11 months ago

Horrible customer service

Absolutely awful. What started as a promising service has turned into a nightmare. Can't access my account, support ignores my messages, and the platform seems to have significant technical issues. Zero stars if possible…

✓ Pros

Nothing positive to report

✗ Cons

Misleading marketing

Used for: 3-6 months

Frank Carter
Frank Carter
Contributor19 reviews
4.0
11 months ago

Happy with my choice

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Decent mobile app

✗ Cons

Could offer more educational content

Used for: 6-12 months

Yusuf Mehta
Yusuf Mehta
Active27 reviews
4.0
11 months ago

Great features, good customer support

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Improving regularly

✗ Cons

Some advanced features missing

Used for: 6-12 months

Christopher Esposito
Christopher Esposito
Contributor20 reviews
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