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Credibly

Lending
www.credibly.com Southfield, Michigan, USA Founded 2010 300+ employees
40
Poor

Trust Score

3.9(171 reviews)

Small business loans and working capital

Reviews (59)

Filter:
2.0
in 8 months

Poor customer support

Below my expectations. The onboarding process was unnecessarily complicated, verification took over a week, and when I finally got access the platform was less feature-rich than their marketing suggested. Not impressed.

✓ Pros

Has some useful features

Used for: 6-12 months

Jacob Park
Jacob Park
Contributor19 reviews
5.0
in 6 months

The gold standard in the industry

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✓ Pros

Competitive fees

Used for: 3-6 months

Paul Martin
Paul Martin
Active21 reviews
4.0
in 2 months

Strong platform with room to grow

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Clear pricing

✗ Cons

Some advanced features missing

Used for: 6-12 months

Patricia Schneider
Patricia Schneider
Active25 reviews
3.0
in 3 days

Neither great nor terrible

KYC VerifiedVerified

Mixed experience so far. The platform has some genuinely good features but also some frustrating limitations. Customer support is hit or miss - sometimes excellent, sometimes slow to respond. For the price point it's acc…

✗ Cons

Missing key features

Used for: 6-12 months

Charles Patel
Charles Patel
Active16 reviews
3.0
14 days ago

Needs improvement in several areas

KYC VerifiedVerified

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✓ Pros

Basic features work

Used for: 6-12 months

Ethan Kumar
Ethan Kumar
Newcomer21 reviews
2.0
20 days ago

Too many problems to recommend

Regret signing up. The platform doesn't live up to its marketing promises. Fees are higher than stated, the interface is confusing, and getting help from support is a frustrating experience. Would not recommend.

✓ Pros

Has some useful features

Used for: More than 3 years

Wei Watanabe
Wei Watanabe
Active19 reviews
1.0
about 2 months ago

Complete waste of time and money

Absolutely awful. What started as a promising service has turned into a nightmare. Can't access my account, support ignores my messages, and the platform seems to have significant technical issues. Zero stars if possible…

✓ Pros

Nothing positive to report

✗ Cons

Unreliable platform

Used for: 6-12 months

Jason Wright
Jason Wright
Active22 reviews
4.0
2 months ago

Generally satisfied

Email Review

Reliable platform. the onboarding process works well. Would be 5 stars without the onboarding process.

Piper Morrow
5.0
3 months ago

Brilliant service, will use again

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Regular updates

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

Frank Bruno
Frank Bruno
Newcomer22 reviews
5.0
3 months ago

A game-changer for my finances

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

User-friendly interface

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Helen Gupta
Helen Gupta
Active20 reviews
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