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Convex Finance

DeFi
www.convexfinance.com Decentralized Founded 2021 20+ employees
43
Poor

Trust Score

4.0(77 reviews)

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Reviews (63)

Filter:
5.0
in 7 months

Couldn't be happier with my choice

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

Transparent pricing

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Sophia Choi
Sophia Choi
Contributor23 reviews
1.0
in 6 months

Complete waste of time and money

Horrible service. The platform is unstable, customer support is rude and unhelpful, and I've had multiple unauthorized charges on my account. This company needs serious regulatory scrutiny.

✓ Pros

Nothing positive to report

✗ Cons

Unresponsive team

Used for: 1-3 months

Jürgen Young
Jürgen Young
Newcomer17 reviews
2.0
in 4 months

Below average experience

KYC VerifiedVerified

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

✓ Pros

Competitive on some fees

✗ Cons

Limited features

Used for: More than 3 years

Wei Leroy
Wei Leroy
Newcomer21 reviews
2.0
in 2 months

Needs significant improvement

Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…

✓ Pros

Has some useful features

✗ Cons

Poor mobile app

Used for: 3-6 months

William Rodríguez
William Rodríguez
Active14 reviews
2.0
in about 2 months

Not worth the hassle

Several significant issues that make this hard to recommend. Withdrawal delays, unresponsive support, and a confusing interface. I've had better experiences with competitors at similar price points.

✓ Pros

Competitive on some fees

✗ Cons

Frequent technical issues

Used for: 6-12 months

Mark Brown
Mark Brown
Contributor19 reviews
5.0
in 5 days

Brilliant service, will use again

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✗ Cons

Minor UI improvements possible

Used for: 6-12 months

Xin Lee
Xin Lee
Contributor26 reviews
3.0
about 1 month ago

Needs improvement

KYC VerifiedVerified

It's okay. the security is fine but the billing process is annoying.

Anonymous
5.0
about 1 month ago

Best platform I've ever used

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Ahmed Martin
Ahmed Martin
Contributor26 reviews
2.0
about 2 months ago

Poor customer support

Frustrating experience overall. The platform works sometimes but has too many outages and technical problems. Customer support acknowledged the issues but couldn't provide a timeline for fixes. Looking to move elsewhere.

✗ Cons

Limited features

Used for: Less than 1 month

Martina Sato
Martina Sato
Active21 reviews
4.0
3 months ago

Reliable and easy to use

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

✗ Cons

Support could be faster

Used for: 6-12 months

David Baker
David Baker
Active24 reviews
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