Coinspot
VerifiedTrust Score
Australia's oldest crypto exchange
Reviews (47)
Disappointed with the service
Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.
✓ Pros
Competitive on some fees
✗ Cons
Very slow customer support
Used for: 2-3 years
Needs improvement in several areas
Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.
✓ Pros
Reasonable security
✗ Cons
Interface feels dated
Used for: More than 3 years
Very good overall, minor improvements needed
Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…
✓ Pros
Good customer service
Used for: 1-2 years
Several issues that need fixing
Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.
✓ Pros
Competitive on some fees
Used for: Less than 1 month
Almost perfect, just a few tweaks needed
Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…
✓ Pros
Good security
✗ Cons
Mobile app has minor bugs
Used for: 1-2 years
Exceptional experience from start to finish
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✓ Pros
Strong security
✗ Cons
Minor UI improvements possible
Used for: More than 3 years
Best platform I've ever used
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
Used for: 3-6 months
Happy with my choice
Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…
✓ Pros
Clear pricing
Used for: More than 3 years
Below average experience
Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.
✓ Pros
Competitive on some fees
Used for: 1-2 years
Absolutely outstanding service!
This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.
Used for: 6-12 months