Trust Score
Fee-free US neobank with early direct deposit
Reviews (72)
The gold standard in the industry
Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …
Used for: 2-3 years
Incredible platform, love it
After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…
✓ Pros
Excellent customer service
Used for: 6-12 months
Solid platform with great features
Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.
✓ Pros
Improving regularly
✗ Cons
Support could be faster
Used for: Less than 1 month
Very good overall, minor improvements needed
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
✗ Cons
Support could be faster
Used for: Less than 1 month
Below expectations
Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…
✗ Cons
Limited features
Used for: Less than 1 month
Middle of the road experience
Neutral experience. Some features I really like, others I find frustrating. The customer support team is friendly but not always knowledgeable. Would consider switching if a better alternative at this price point emerged…
✓ Pros
Some good tools
✗ Cons
Customer support is slow
Used for: 2-3 years
Complete waste of time and money
Deeply regret using this service. Funds have been stuck for over a month, support gives different answers each time, and the platform seems designed to make it difficult to leave. Warning everyone I know to avoid this.
Used for: 3-6 months
Worst platform I've used
Terrible experience. I've been trying to withdraw my funds for three weeks and keep getting excuses. Customer support is non-existent and when they do respond it's with copy-paste answers that don't address my specific i…
✓ Pros
Nothing positive to report
✗ Cons
Unresponsive team
Used for: 6-12 months
Several red flags I noticed
Disappointed with this service. The platform frequently has technical issues, customer support is slow and unhelpful, and the fees are higher than advertised. I'm actively looking for an alternative and would not recomme…
✗ Cons
Poor mobile app
Used for: More than 3 years
Nothing special
Mediocre platform. the value for money is decent but the onboarding process is a concern.