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Centene

Verified
Insurance
www.centene.com São Paulo, Brazil Founded 2016 201-500 employees
30
Poor

Trust Score

3.9(24 reviews)

Peer-to-peer insurance model reducing costs and improving claims experience for members....

Reviews (24)

Filter:
5.0
in 9 months

Highly recommend to everyone

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Reliable platform

Used for: 1-2 years

Emma Schmidt
Emma Schmidt
Active25 reviews
2.0
in 8 months

Disappointed with the service

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✓ Pros

Has some useful features

✗ Cons

Higher fees than advertised

Used for: Less than 1 month

Kenneth Nelson
Kenneth Nelson
Newcomer17 reviews
5.0
in 7 months

Exceptional experience from start to finish

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Transparent pricing

✗ Cons

Could add more advanced features

Used for: Less than 1 month

Carlos Torres
Carlos Torres
Active20 reviews
5.0
in 7 months

Transformed how I manage money

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✓ Pros

Regular updates

Used for: 1-3 months

Dorothy Martín
Dorothy Martín
Contributor22 reviews
3.0
in 6 months

Neither great nor terrible

KYC VerifiedVerified

Has potential but needs work. The core service is functional but there are too many rough edges. Verification took longer than advertised and the mobile app needs significant improvement. Hopeful they'll address these is…

✓ Pros

Reasonable security

Used for: 2-3 years

Cynthia Pereira
Cynthia Pereira
Active23 reviews
5.0
in 5 months

Brilliant service, will use again

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✓ Pros

Competitive fees

✗ Cons

Minor UI improvements possible

Used for: 1-3 months

Monika Ferrari
Monika Ferrari
Contributor22 reviews
4.0
in 4 months

Really impressed with the service

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

Used for: 3-6 months

Emma Tanaka
Emma Tanaka
Active26 reviews
2.0
in 3 months

Not worth the hassle

Regret signing up. The platform doesn't live up to its marketing promises. Fees are higher than stated, the interface is confusing, and getting help from support is a frustrating experience. Would not recommend.

✓ Pros

Has some useful features

✗ Cons

Frequent technical issues

Used for: 2-3 years

Sarah Lee
Sarah Lee
Contributor24 reviews
4.0
in 19 days

Strong platform with room to grow

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✗ Cons

Mobile app has minor bugs

Used for: 1-3 months

Priya Choi
Priya Choi
Newcomer23 reviews
2.0
in 15 days

Too many problems to recommend

Not worth the hassle. Too many problems with basic functionality. The mobile app crashes regularly, deposits take too long to process, and the support team seems overwhelmed. There are better options available.

✓ Pros

Competitive on some fees

✗ Cons

Higher fees than advertised

Used for: 1-2 years

Stephen Mitchell
Stephen Mitchell
Newcomer15 reviews
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