Trust Score
A leading cryptocurrency exchange offering spot, futures, and options trading with deep liquidity and competitive fees....
Reviews (36)
Strong platform with room to grow
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
✓ Pros
Clear pricing
Used for: 1-3 months
Happy with my choice
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Good security
✗ Cons
Mobile app has minor bugs
Used for: 1-2 years
Brilliant service, will use again
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
Used for: Less than 1 month
The gold standard in the industry
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✓ Pros
Excellent customer service
Used for: Less than 1 month
Scam-like behavior reported
Worst financial service I've ever used. Constant technical problems, funds held without explanation, and customer support that is either incompetent or deliberately unhelpful. Filing a formal complaint with regulators.
✗ Cons
Unreliable platform
Used for: 1-2 years
Exceeded all my expectations
Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …
✓ Pros
Fast execution
✗ Cons
Could add more advanced features
Used for: Less than 1 month
Gets the job done but barely
It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…
Used for: 1-2 years
Excellent service with minor hiccups
Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.
✓ Pros
Reliable most of the time
✗ Cons
Support could be faster
Used for: 1-2 years
Mixed feelings about this service
Average experience overall. Some things work well, others need improvement. The fees are reasonable but not the cheapest available. I'd say it's adequate for basic needs but power users will likely be frustrated.
✓ Pros
Basic features work
✗ Cons
Mobile app needs work
Used for: Less than 1 month
Reliable and easy to use
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
Used for: 2-3 years