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Bitfinex

Cryptocurrency Exchange
www.bitfinex.com Hong Kong Founded 2012 500+ employees
43
Poor

Trust Score

4.2(42 reviews)

Advanced crypto trading platform for professionals

Reviews (66)

Filter:
5.0
in 5 months

Exceeded all my expectations

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Reliable platform

✗ Cons

Could add more advanced features

Used for: 6-12 months

Ahmed Mehta
Ahmed Mehta
Contributor31 reviews
5.0
in 4 months

A game-changer for my finances

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Strong security

✗ Cons

Could add more advanced features

Used for: 3-6 months

Omar Green
Omar Green
Active20 reviews
4.0
in 3 months

Good platform, would recommend

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Good customer service

✗ Cons

Mobile app has minor bugs

Used for: More than 3 years

Khalid Bruno
Khalid Bruno
Active32 reviews
4.0
in 3 months

Solid performance overall

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Improving regularly

✗ Cons

Some advanced features missing

Used for: Less than 1 month

Rahul Smith
Rahul Smith
Active27 reviews
4.0
in 3 months

Happy with my choice

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Good security

✗ Cons

Support could be faster

Used for: 3-6 months

Charles Brown
Charles Brown
Contributor27 reviews
4.0
in about 2 months

Almost perfect, just a few tweaks needed

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✓ Pros

Decent mobile app

Used for: More than 3 years

Matthew Shah
Matthew Shah
Newcomer15 reviews
4.0
in about 1 month

Strong platform with room to grow

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Clear pricing

Used for: 1-2 years

Sophia Romano
Sophia Romano
Newcomer20 reviews
3.0
about 2 months ago

Reasonable service for the price

KYC VerifiedVerified

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✗ Cons

Verification process too slow

Used for: 6-12 months

Thomas Morozov
Thomas Morozov
Newcomer26 reviews
5.0
2 months ago

Reliable and feature-rich

After trying several exchanges, this one stands out for its reliability and the breadth of features it offers. The spot trading interface is clean, the order book is always active, and withdrawals process quickly. I've n…

✓ Pros

Fast withdrawals, reliable uptime, good staking options

✗ Cons

Customer support could be faster

Used for: more_than_3_years

Marcus Williams
Newcomer80 reviews
3.0
3 months ago

It's okay but nothing special

KYC VerifiedVerified

Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.

✗ Cons

Customer support is slow

Used for: Less than 1 month

Luca Sato
Luca Sato
Contributor27 reviews
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