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Bitbank

Verified
Cryptocurrency Exchange
bitbank.cc Tokyo, Japan Founded 2014 300+ employees
37
Poor

Trust Score

3.9(136 reviews)

Japan's leading altcoin exchange

Reviews (50)

Filter:
5.0
in 8 months

Top-notch quality and reliability

Incredible value for money. The features offered at this price point are unmatched by competitors. I particularly love the real-time notifications and the detailed reporting tools. Customer service resolved my one query …

✗ Cons

Minor UI improvements possible

Used for: More than 3 years

Mateo Sokolov
Mateo Sokolov
Active19 reviews
1.0
in 7 months

Worst platform I've used

Deeply regret using this service. Funds have been stuck for over a month, support gives different answers each time, and the platform seems designed to make it difficult to leave. Warning everyone I know to avoid this.

✓ Pros

Nothing positive to report

Used for: More than 3 years

Ana Bruno
Ana Bruno
Contributor24 reviews
4.0
in 5 months

Good value for money

Great service with only minor room for improvement. The main platform is excellent but the educational resources could be expanded. That said, for experienced users this is a top-tier option with competitive pricing.

Used for: 6-12 months

Eric Kang
Eric Kang
Active17 reviews
4.0
in 5 months

Strong platform with room to grow

KYC VerifiedVerified

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✓ Pros

Reliable most of the time

✗ Cons

Mobile app has minor bugs

Used for: 2-3 years

John Morozov
John Morozov
Active19 reviews
4.0
in 4 months

Very satisfied with my experience

KYC VerifiedVerified

Strong performance and reliable service. I've been using it for eight months and have been consistently happy. The interface updates they've made recently have improved the experience significantly. Minor issues with the…

✗ Cons

Mobile app has minor bugs

Used for: 3-6 months

Kevin Flores
Kevin Flores
Active27 reviews
5.0
in 3 months

Absolutely outstanding service!

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

Used for: 1-2 years

Amit Sánchez
Amit Sánchez
Active22 reviews
4.0
in about 2 months

Great features, good customer support

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

Used for: 1-3 months

Mateo Smirnov
Mateo Smirnov
Active20 reviews
5.0
in 12 days

Highly recommend to everyone

This platform has transformed how I approach my finances. The automated features save me hours every month, and the returns have been consistently above my expectations. The team is clearly expert in their field.

✗ Cons

Minor UI improvements possible

Used for: 2-3 years

Carol Petrov
Carol Petrov
Active28 reviews
4.0
13 days ago

Strong platform with room to grow

KYC VerifiedVerified

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

Used for: 3-6 months

Charles Colombo
Charles Colombo
Newcomer24 reviews
4.0
3 months ago

Solid performance overall

KYC VerifiedVerified

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Reasonable fees

✗ Cons

Mobile app has minor bugs

Used for: 1-3 months

Jacob Novikov
Jacob Novikov
Contributor23 reviews
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