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Balancer

DeFi
balancer.fi Decentralized Founded 2020 50+ employees
37
Poor

Trust Score

3.7(139 reviews)

Automated portfolio manager and DEX

Reviews (58)

Filter:
5.0
in 8 months

Best platform I've ever used

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Great mobile app

✗ Cons

Could add more advanced features

Used for: More than 3 years

Luca Zhou
Luca Zhou
Active25 reviews
5.0
in 6 months

Brilliant service, will use again

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Competitive fees

✗ Cons

Could add more advanced features

Used for: Less than 1 month

Michelle Rodríguez
Michelle Rodríguez
Active16 reviews
2.0
in 4 months

Needs significant improvement

KYC VerifiedVerified

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✗ Cons

Limited features

Used for: 3-6 months

Lorenzo Martínez
Lorenzo Martínez
Newcomer24 reviews
4.0
in 4 months

Reliable and easy to use

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✓ Pros

Good security

✗ Cons

Some advanced features missing

Used for: 1-3 months

Hao Bianchi
Hao Bianchi
Contributor25 reviews
4.0
in 2 months

Very positive experience

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

Used for: 3-6 months

Ella Pereira
Ella Pereira
Newcomer27 reviews
1.0
7 days ago

Zero stars if I could

Scam alert. Promised features that don't exist, fees much higher than advertised, and now they're making it impossible to withdraw my funds. I've reported them to the relevant financial authorities. Stay away.

✓ Pros

Nothing positive to report

✗ Cons

Unreliable platform

Used for: 6-12 months

Jackson Kuznetsov
Jackson Kuznetsov
Contributor19 reviews
3.0
11 days ago

Needs improvement in several areas

It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…

✓ Pros

Acceptable pricing

✗ Cons

Verification process too slow

Used for: 6-12 months

Jonathan Ito
Jonathan Ito
Contributor20 reviews
5.0
19 days ago

Exceptional experience from start to finish

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

Regular updates

✗ Cons

Minor UI improvements possible

Used for: 1-2 years

Ella Wagner
Ella Wagner
Active25 reviews
3.0
about 1 month ago

Some good features, some issues

KYC VerifiedVerified

Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.

✓ Pros

Reasonable security

✗ Cons

Mobile app needs work

Used for: 3-6 months

Kathleen Ferrari
Kathleen Ferrari
Active25 reviews
2.0
3 months ago

Below average

Disappointed. the limited features is a major problem. the integrations doesn't compensate.

Anonymous
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