Trust Score
Peer-to-peer insurance model reducing costs and improving claims experience for members....
Reviews (28)
Exceptional experience from start to finish
Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…
✗ Cons
Minor UI improvements possible
Used for: 3-6 months
Five stars isn't enough!
Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.
✗ Cons
Could add more advanced features
Used for: 1-2 years
Almost perfect, just a few tweaks needed
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Clear pricing
Used for: 1-3 months
Decent platform but could be better
It gets the job done but I expected more. The interface feels dated compared to newer competitors and some features that should be standard are missing. Customer support eventually resolved my issues but it took longer t…
✓ Pros
Functional platform
Used for: 1-3 months
Some good features, some issues
Middle of the road. Works as advertised for the most part. Had one issue with an account verification that took several days to resolve. The platform itself is functional but lacks the polish of top-tier competitors.
✓ Pros
Acceptable pricing
✗ Cons
Missing key features
Used for: 1-2 years
Poor customer support
Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.
✓ Pros
Competitive on some fees
✗ Cons
Frequent technical issues
Used for: More than 3 years
Great experience, highly recommended
Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…
✓ Pros
Reasonable fees
Used for: More than 3 years
Strong platform with room to grow
Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …
✓ Pros
Clear pricing
✗ Cons
Some advanced features missing
Used for: More than 3 years
Solid platform with great features
Solid platform that delivers on its core promises. The fees are competitive, execution is fast, and the interface is user-friendly. A few advanced features I'd like to see added, but for most users this will be more than…
✓ Pros
Improving regularly
✗ Cons
Some advanced features missing
Used for: 6-12 months
Five stars isn't enough!
Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …
✗ Cons
Could add more advanced features
Used for: 1-2 years