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AJ Bell

Verified
Stock Broker
www.ajbell.co.uk Manchester, UK Founded 1995 1000+ employees
40
Poor

Trust Score

3.8(207 reviews)

UK investment platform for DIY investors

Reviews (53)

Filter:
2.0
in 7 months

Frustrating experience overall

Poor experience. Multiple issues with account verification, slow transactions, and customer support that takes days to respond. The platform has potential but needs significant work before I'd recommend it.

✓ Pros

Has some useful features

Used for: More than 3 years

William Scott
William Scott
Active20 reviews
5.0
in about 2 months

Best platform I've ever used

KYC VerifiedVerified

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Fast execution

Used for: 1-2 years

Chiara Brown
Chiara Brown
Contributor17 reviews
2.0
about 2 months ago

Would not recommend

Email Review

Disappointed. the high margin rates is a major problem. Not what I expected from a regulated broker.

Lucille Harrington
5.0
2 months ago

Exceeded all my expectations

KYC VerifiedVerified

Simply put, this is the best service in its category. Fast, reliable, secure, and with excellent customer support. I've been a loyal user for two years and have never had a serious issue. The continuous improvements show…

✓ Pros

Excellent customer service

Used for: More than 3 years

Lisa Yoshida
Lisa Yoshida
Active25 reviews
4.0
3 months ago

Very positive experience

Very satisfied with my choice. The onboarding was straightforward, the platform is reliable, and I've had no major issues in six months of use. Customer support was helpful when I needed assistance with a withdrawal ques…

✓ Pros

Decent mobile app

Used for: 6-12 months

Valentina Kato
Valentina Kato
Contributor16 reviews
5.0
5 months ago

Absolutely outstanding service!

After trying several competitors, I finally found a platform that delivers on its promises. The security features give me peace of mind, the mobile app is excellent, and the rates are among the best I've found. Five star…

✓ Pros

Strong security

✗ Cons

Minor UI improvements possible

Used for: Less than 1 month

Donald Torres
Donald Torres
Contributor19 reviews
2.0
5 months ago

Would not recommend

Email Review

Poor platform. the limited crypto options is unacceptable. Looking for a better alternative.

Brooke Webb
4.0
5 months ago

Very positive experience

Very good experience overall. The platform is well-maintained and regularly updated with new features. Fees are transparent with no hidden charges. Slight delay in one withdrawal but it was resolved promptly.

✓ Pros

Solid features

Used for: 6-12 months

Fang Harris
Fang Harris
Newcomer20 reviews
4.0
6 months ago

Solid platform

Verified

Generally positive experience. the paper trading is good. the tax reporting tools could be better.

Anonymous
5.0
7 months ago

Brilliant service, will use again

KYC VerifiedVerified

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Great mobile app

✗ Cons

Could add more advanced features

Used for: 3-6 months

Avery Young
Avery Young
Active14 reviews
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