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Afterpay

Verified
Fintech
www.afterpay.com Melbourne, Australia Founded 2014 1500+ employees
60
Good

Trust Score

3.6(229 reviews)

Buy now, pay later in 4 installments

Reviews (111)

Filter:
5.0
in 9 months

Highly recommend to everyone

KYC VerifiedVerified

Best decision I made was switching to this platform. The migration was seamless, the interface is far superior to what I was using before, and the fees are significantly lower. I only wish I had made the switch sooner.

✓ Pros

Excellent customer service

Used for: Less than 1 month

Marie Kim
Marie Kim
Active23 reviews
4.0
in 8 months

Good value for money

KYC VerifiedVerified

Overall a very positive experience. The platform is well-designed and feature-rich. My only minor complaint is that customer support response times could be slightly faster, but when they do respond the quality of help i…

✓ Pros

Improving regularly

✗ Cons

Mobile app has minor bugs

Used for: Less than 1 month

Kathleen Green
Kathleen Green
Contributor33 reviews
4.0
in 8 months

Great experience, highly recommended

KYC VerifiedVerified

Good platform overall. The technology is solid, security is strong, and the range of features covers most of what I need. Would give five stars if the customer support was available 24/7 rather than just during business …

✓ Pros

Improving regularly

Used for: Less than 1 month

Rahul Watanabe
Rahul Watanabe
Newcomer22 reviews
2.0
in 8 months

Below expectations

KYC VerifiedVerified

Below my expectations. The onboarding process was unnecessarily complicated, verification took over a week, and when I finally got access the platform was less feature-rich than their marketing suggested. Not impressed.

✗ Cons

Very slow customer support

Used for: 1-2 years

Alessandro Rossi
Alessandro Rossi
Active25 reviews
5.0
in 7 months

Highly recommend to everyone

KYC VerifiedVerified

Exceptional service from day one. The onboarding process was smooth, verification was quick, and I was up and running within minutes. The platform's features are comprehensive and the execution speed is impressive. This …

✓ Pros

Reliable platform

✗ Cons

Could add more advanced features

Used for: 1-3 months

Robert Sharma
Robert Sharma
Active20 reviews
2.0
in 7 months

Wouldn't recommend to others

Let down by this service. Started well but quality has declined. Response times from support have gotten worse, there have been several unexplained outages, and some features that worked before now seem broken.

✓ Pros

Has some useful features

✗ Cons

Limited features

Used for: More than 3 years

Pierre Kozlov
Pierre Kozlov
Active25 reviews
5.0
in 7 months

Simply the best in the industry

KYC VerifiedVerified

Outstanding platform that has genuinely improved my financial management. The analytics tools are powerful, the interface is clean and modern, and the team clearly cares about user experience. I've recommended it to all …

✓ Pros

Regular updates

Used for: 1-3 months

Amelia Carvalho
Amelia Carvalho
Contributor21 reviews
3.0
in 7 months

Middle of the road experience

Okay for what it is. Not the best option available but not the worst either. The platform is stable and I haven't lost any money, which is the most important thing. Just don't expect a premium experience.

✓ Pros

Basic features work

Used for: 2-3 years

James Sato
James Sato
Active25 reviews
4.0
in 6 months

Almost perfect, just a few tweaks needed

Really impressed with the service overall. The core functionality works flawlessly and the security measures are robust. Docking one star because the mobile app occasionally has minor bugs, but nothing that significantly…

✗ Cons

Some advanced features missing

Used for: 6-12 months

Theodore Gómez
Theodore Gómez
Contributor29 reviews
5.0
in 6 months

Transformed how I manage money

I've been using this platform for over a year now and I couldn't be more satisfied. The interface is intuitive, fees are competitive, and customer support has always been responsive and helpful. Highly recommend to anyon…

✓ Pros

Strong security

✗ Cons

Minor UI improvements possible

Used for: 3-6 months

Dennis Wright
Dennis Wright
Active21 reviews
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